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Shipping Information - UK, Europe & International
All orders for UK delivery received by 11am Monday to Friday are sent on the same day using Royal Mail or DPD Courier. Orders received after 11am may be dispatched the next day. Orders received after 11am on a Friday will be dispatched the next working day (Monday), unless you have paid for a Saturday delivery.


After 11am or for Saturday delivery or If your order is very urgent please email sales@nickwake.com to ask if it is possible to send today. Generally it is if you contact us before 1pm it can be done.

Order Dispatch Confirmation
When you order has been sent you will receive an item dispatched email which will contain confirmation of dispatch, shipping method and tracking details where applicable.

Shipping costs and Methods

In answer to what is probably your question right now, what does shipping cost?

Orders over £50 get free UK standard shipping (2-3 day) and non UK over £100 get £5 off. Over £150 UK orders get free express shipping and non UK get £10 off.

Shipping charges are weight based and set in line with current Royal Mail and DPD courier rates.

When you checkout you will be given a range of postal choices. Choose the one suitable for your country and, for the UK, desired speed and security of delivery.


UK delivery costs - Where shipping is not included or you need a faster method then costs range from a base of £2.50 to a maximum of £6 for larger or heavy orders which all go with DPD next day courier (upto 30kg)

Non UK - All orders sent by Royal Mail insured airmail (upto 2kg) or DPD/FedEx/TNT parcel courier (over 2kg) The prices below do not include the nice postal discounts, many higher value orders are almost or in fact are free shipping.

Europe From £7.70 to £15.71 (upto 2kg.)

Rest of world From £8 to £21 (upto 2kg.
)


Over 2kg - Heavy Items - for international shipping things it gets a little more difficult.  Royal Mail have a maximum airmail weight of 2kg. So we must use a Parcel courier such as FedEx, DPD, TNT where there are different costs per country by weight and parcel size.

Unfortunately the website system cannot handle heavy items precisely as couriers also require package dimensions as well as weight (and it varies by country!)

So our heavy item costs are based on average costs to the more expensive destinations - but at the higher weights this can be very expensive.


So if you are planning to place a large order or are in any way unsure on postage, or it looks very high when you try to checkout, then please contact us first for a shipping quote. we are happy to do these manually in order to make things correct.


Payment Methods
Tacticalscope.co.uk, the website is a trading name domain owned and operated by Nickwake LLP, if you pay by Paypal or Klarna, your  invoice will show the name Nickwake LLP not Tacticalscope.co.uk

Our main payment methods are PayPal and Klarna.  You can use your PayPal account if you have one. Pay as guest if you do not. Pay using 3D secure and pay over the phone
- You DO NOT NEED A PAYPAL ACCOUNT 


PayPal accounts and PayPal guests can pay with all major Debit, Credit and charge cards: Visa, MasterCard, Amex, Switch, Solo, Discover. Paypal 3D secure is limited to credit and debit cards.

Klarna - pay with all major credit and debit cards, direct bank payment and invoice after delivery (administered by Klarna)

You can also pay using Bank Transfer or post a cheque, postal order or bank draft (in UK Sterling ONLY) Make cheques and POs payable to Nickwake LLP - NOT Tacticalscope. Incorrect cheques and POs will be returned.

VAT

All prices displayed on our website are inclusive of VAT. If you are a business and need a VAT receipt please email to request one and we will email it to you. If you are a business based in Europe and you are purchasing for your business, then VAT can be zero-rated if you supply us with a valid tax code for your business.

We reserve the right to request proof of address or identity in order to combat fraud and chargebacks. This will not be requested for any verified Paypal address but for higher value orders to non verfied addresses we will ask. We are very sorry if we do ask you, no offense or implication is being made but we have been burned by fraudsters and now have to take this extra security step.

UK Shipping

Depending on the product, value and weight the following methods of postage are offered.

United Kingdom ONLY 1-2 Day and 2-3 day

  • Shipping by Royal Mail 2nd (2-3 days) and 1st class and Royal Mail Tracked 48 (1-2 day)
  • In the event of non-delivery items can be resent after 15 working days.
  • Working days = Monday-Saturday - no exceptions on this missing item resending time.
  • Low value/light items may be sent by standard 1st or 2nd class post.

Royal Mail 2nd and 1st class CANNOT be tracked in transit and is NOT time guaranteed. Signature taken upon delivery. Insured against loss or theft in transit. Non delivered items can be resent after 15 WORKING days. Choose Next Day Guaranteed if you need it 100% for sure within a week or and/or tracking is important.

Next day Guaranteed - UK mainland ONLY

  • For UK mainland we use DPD couriers.  
  • For Highlands, Northern Ireland and islands we use Royal Mail Special Delivery or UKMail due to very high DPD cost.
  • Delivery for Northern Ireland and islands is not next day but 2-3 day.
  • All services are insured and tracked.
  • UK mainland Saturday delivery can be arranged for orders placed after midday Thursday but costs extra. Please contact us for details.

Royal Mail Tracked 48
For items that are too big to 2nd and 1st we use this service. Insured 1-2 day with tracking at dispatch, depot and delivery locations. Covers whole UK, Northern Ireland and Isles. Missing item resend time for this is 30 days. If your item is sent this way we will email you the tracking link.

Europe and Rest of World

  • Delivery time ESTIMATES: 3-10 days Europe and 7-10 days rest of world
  • NOTE - These are postal service company targets They are NOT delivery guarantees.
  • They are for main towns and cities. Rural areas take longer.
  • If you need it fast or prefer a courier (Fedex, TNT etc) please request a price quote.

Packages over 2kg weight
Airmail is limited to packages of 2kg weight maximum. If your order goes over this we will send by parcel courier.

We ship globally but
please note the special rules for scopes of 10x or more magnification power. Certain other products may also be limited on shipping and will  be flagged as such in the product listings and will not be available for purchase.

Royal Mail Signed For insured airmail.
Most orders are sent by this reliable and economic method. UK Royal Mail ship your order to your country. Then it is passed to your national postal service for final delivery.

  • Please note though that some countries it cannot be location tracked apart from being able to see if it has arrived in your country but you will be sent a postage receipt code that can be used on www.royalmail.co.uk which will show you it has been shipped and if it is in your country yet.

  • In some cases you may need to pick up at your local post depot or shop in which case your post service should leave you a note.

  • Delivery times vary but in general Europe is 3-10 days and rest of world 7-14 days but it CAN take longer. Ask us for a courier quote if you need to have it really fast.

  • In the rare event of a Royal Mail item going missing it can be resent or refunded after 1 month.

Other non UK Shipping options
If you would prefer a parcel courier delivery on any item for speed, tracking or safety reasons please request a quote.


10x or over maximum magnification scope shipping export process

If you are ordering from outside the UK please be sure that you have read and understood the export rules and process in the product listing. We will be in contact within 24 hours with your export form or to request any extra information we may need to complete the export paperwork.

There are special UK export rules for sales of telescopic scopes of 10x or more maximum magnification. You are very welcome to buy but we might have to apply for an export permit before the product can be shipped. See this page for up to date details. (opens in new window)

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