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Brexit
Has not happened yet. No extra taxes or delays for EU (yet) we still hope very much it will be stopped or delayed a very very long time! So please, order as usual as it is still business as usual until at least 31st October. In the event it does happen then EU will ship to the same as the rest of world. We ship to non EU all the time and it is not difficult.

Is it in stock?

If you can see a product and add it to the shipping cart it is in stock.

Not in stock products are mostly not visible but sometimes may appear if you have clicked directly to the page after adding to favourites or from a cached Google link. However such products will be marked as not in stock and cannot be added to the ship cart.

Shipping costs

Easy way to find out - add your items to the shipping cart and go to checkout and see! You are not agreeing to buy at this stage and it is a lot faster than emailing us to ask.

 

Shipping Dispatch times
  • All orders received by midday (UK GMT time) Monday to Friday are sent on the same day using Royal Mail or DPD Courier.
  • After midday we normally get all orders out same day until around 1.30pm-2pm
  • After cut off orders are sent the next working next day.
  • Orders received after cut off on a Friday will be dispatched the next working day (Monday), unless you have paid for a Saturday delivery.


UK Saturday Delivery
UK Saturday delivery is available as an option for orders on Thursday afternoon and Friday until 1.30pm.

 

Order Dispatch Confirmation
When you order has been sent you will receive an item dispatched email which will contain confirmation of dispatch, shipping method and tracking details where applicable.

Shipping costs and Methods

In answer to what is probably your question right now, what does shipping cost?

UK Orders under £50 cost around £1.50-3.00

Over £50 free by 1-2 day Royal mail 1st class.

Upto £150 orders have option to pay a little bit extra for next day.

Over £150 free next day Royal Mail Special Delivery or DPD courier.

  • In the event of non-delivery items can be resent after 15 working days.
  • Working days = Monday-Saturday - no exceptions on this missing item resending time.

Royal Mail 1st class CANNOT be tracked in transit and is NOT time guaranteed. However online proof of delivery or attempted delivery will be shown. Choose Next Day Guaranteed if you need it 100% for sure fast and/or tracking is important.

Next day Guaranteed - UK mainland & NI - Monday to Friday

  • Royal Mail Special or DPD. Monday to Friday. Next day does not deliver on Saturday unless an extra premium is paid.
  • Delivery for Highlands and Northern Ireland is next day but by 5.30. Islands may be 2-3 day.
  • Insured and tracked.
  • UK mainland Saturday delivery can be arranged for orders placed after midday Thursday but costs extra. Please contact us for details.


Europe and Rest of World

  • Delivery time ESTIMATES: 3-10 days Europe and 7-10 days rest of world
  • NOTE - These are postal service company targets They are NOT delivery guarantees.
  • They are for main towns and cities. Rural areas take longer.
  • If you need it fast or prefer a courier (Fedex, TNT etc) please request a price quote.


EU = over £100 get £5 off. Over £150 an extra £10 off shipping for total £15 off shipping on £150+ orders.

Non EU orders over £150 UK orders get £10 off shipping.

Royal Mail Signed For insured airmail.
Most orders are sent by this reliable and economic method. UK Royal Mail ship your order to your country. Then it is passed to your national postal service for final delivery.

  • Please note though that some countries it cannot be location tracked apart from being able to see if it has arrived in your country but you will be sent a postage receipt code that can be used on www.royalmail.co.uk which will show you it has been shipped and if it is in your country yet.

  • In some cases you may need to pick up at your local post depot or shop in which case your post service should leave you a note.

  • In the rare event of ao order going missing it can be resent or refunded after 1 month.


Over 2kg - Heavy Items - for international shipping things it gets a little more difficult.  Royal Mail have a maximum airmail weight of 2kg. So we must use a Parcel courier such as FedEx, DPD, TNT where there are different costs per country by weight and parcel size.

So our heavy item costs are based on average costs to the more expensive destinations - but at the higher weights this can be very expensive.


So if you are planning to place a large order or are in any way unsure on postage, or it looks very high when you try to checkout, then please contact us first for a shipping quote. we are happy to do these manually in order to make things correct.

Payment Methods
Tacticalscope.co.uk, the website is a trading name domain owned and operated by Nickwake LLP. Your  payment record/bank etc will show the name Nickwake LLP not Tacticalscope.co.uk

Our main payment methods are PayPal, Klarna, Strip and Apple Pay.  You can use your PayPal account if you have one. Pay as guest if you do not. Pay using 3D secure and pay over the phone
- You DO NOT NEED A PAYPAL ACCOUNT 


PayPal accounts and PayPal guests can pay with all major Debit, Credit and charge cards: Visa, MasterCard, Amex, Switch, Solo, Discover. Paypal 3D secure is limited to credit and debit cards.

Klarna - pay with all major credit and debit cards, direct bank payment and invoice after delivery (administered by Klarna -
Important - at this time Klarna does not work with account login features and loyalty points. Use Paypal for all those features

You can also pay using Bank Transfer or post a cheque, postal order or bank draft (in UK Sterling ONLY) Make cheques and POs payable to Nickwake LLP - NOT Tacticalscope. Incorrect cheques and POs will be returned.

VAT

All prices displayed on our website are inclusive of VAT. If you are a business and need a VAT receipt please email to request one and we will email it to you.

Zero Rated Business Sales
If you are a business based in the EC, VAT can be zero-rated on orders over £500 value. Any lower is not economic due to the extra admin and VAT returns required for zero rated B2B sales. Valid tax code for business required.

VAT is charged on all UK and EU orders.

VAT is zero rated for non EU destinations that we have the Open Export License cover. Otherwise it is included to cover the costs of these more complex sales.

We reserve the right to request proof of address or identity in order to combat fraud and chargebacks. This will not be requested for any verified Paypal address but for higher value orders to non verified addresses we will ask. We are very sorry if we do ask you, no offense or implication is being made but we have been burned by fraudsters and now have to take this extra security step.