We are often asked if we can still send orders to the EU due to brexit and EU VAT rule changes July 1st 2021

The answer is - Yes you can order, please do! There are some changes to be aware of though so please read on:

Overall - Orders to the EU are now treated the same way when we (or anyone in the EU) sends to a non EU destination like Norway, Switzerland, Canada, New Zealand, USA, Australia, Russia, Chile, India, Thailand etc (we do that all the time with no problems)

Main changes:

VAT/Sales tax on sales to EU countries

Before brexit - we charged VAT at 20% on orders and shipping to the EU.

After brexit - Now "zero rated" - we do not charge any VAT on orders or shipping.

After July 1st 2021 - IOSS - We have the option to become part of the IOSS and charge VAT to EU buyers at their local national % rate. To do this we must register for VAT in an EU country and file tax returns there every quarter. Collecting VAT at sales time means no extra costs to you the buyer when the product arrives and faster shipping times as there will be fewer customs delays.

However, to a small business the costs in time and red tape of this is huge so for the time being we are not doing this.

So our prices to EU (and any non UK buyers) remain 0% VAT but there will be import charges made when it arrives in your country based on the value we declare on the custom's label. 

Depending on import regulations in each country there may be some additional flat rate import fee.

Many destinations have a limit in value under which they pay nothing, USA very generous at around $800, others not so much, Norway around £30 for example (amazing how many orders to Norway are under £30 😉

So basically things should work out equal in overall cost (or less...)

Delivery time

As there is a customs process required now there will be some extra time taken. In most cases this will add 2-5 days.

Please just buy as usual as it is business as usual